Baltic and Norwegian Fjords Cruise Port Accessibility and Excursions

Here you will find detailed accessibility information to help you make the most of your time ashore in the Norwegian Fjords. If you require further information, please do not hesitate to contact us.

Please ask us to check the information provided below is correct for your specific cruise holiday. Cruise liners may choose not to dock at port for various reasons such as tides, adverse weather conditions and the availability of port berths and docking services.

Accessible Excursions

Some cruise lines offer accessible shore excursions at select ports for wheelchair users and people with limited mobility. These excursions provide guests with accessible transport and tours from cruise ships to the destination’s top sights, negating any potential access problems guests may encounter.

The excursions must be booked directly with the cruise line; however, if the cruise line excursions sell out, we can check availability with a different excursion supplier. Our agents can also advise on the accessibility of ports when booking, including which ones require a tender, to make sure you get the best information and advice regarding your requirements.

Akureyri

Tidal variance: Possible tender. Moderate if ship is alongside. Moderate tidal variance may restrict full-time wheelchair users in disembarkation. Please see the onboard staff to confirm the accessible gangway times
Accessibility around port: Flat, even and wheelchair accessible
Distance to main town: Approximately 300 metres
Accessibility of main town paving: The town itself is flat and accessible and most of the pavements have dropped kerbs
Accessible toilets: Located in many official buildings, cafés, restaurants, museums, hotels and information centres
Cobblestone streets/areas/unsuitable terrain: None
Public transport: Not accessible
Shopping centres: Approximately 500 metres
Accessible places of interest: None advised; however, most museums, hotels and public buildings are accessible
Euro taxis (able to carry 1 wheelchair user): Available upon request – very limited
Larger adapted vehicles: Not available
Standard taxis: Available upon request – generally on quayside
Shuttle service: No shuttle required

Ålesund

Tidal variance: Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Mostly flat, even and wheelchair accessible
Distance to main town: Approximately 100 metres
Accessibility of main town paving: The town itself is mostly flat with a few hilly areas and most of the pavements have dropped kerbs
Accessible toilets: Located at the town hall, shopping centre and hotels
Cobblestone streets/areas/unsuitable terrain: A lot of the streets have cobblestones, particularly the pedestrian streets
Public transport: Some accessible
Shopping centres: Approximately 100 metres
Accessible places of interest: Art Nouveau Museum
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Available upon request – limited
Standard taxis: Available upon request – generally on quayside
Shuttle service: No shuttle required

Åndalsnes

Tidal variance: Tender. Ship will not be alongside and passengers will require independent mobility in order to step in and out of the tender. Please speak to the onboard staff regarding the accessibility of the landing stage once you have disembarked the tender
Accessibility around port: Mainly flat, even and wheelchair accessible
Distance to main town: Approximately 200 metres
Accessibility of main town paving: The town itself is flat and easily accessible and most of the pavements have dropped kerbs
Accessible toilets: Located at City Hall, 400 metres from cruise pier
Cobblestone streets/areas/unsuitable terrain: None
Public transport: Not accessible
Shopping centres: Approximately 200 metres
Accessible places of interest: Troll Wall viewpoint, Trollstigen , Raumabanen Railway
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Not available
Standard taxis: Available upon request – generally on quayside
Shuttle service: No shuttle required

Bergen

Tidal variance: Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Flat, even and wheelchair accessible. If the ship is berthed at Dokken pier, passengers are not able to move freely on the pier as this is an industrial pier. Passengers must make use of the shuttle provided by the port. In addition to regular shuttle buses, the port provides one minivan that can hold two wheelchairs and will operate throughout the day
Distance to main town: Approximately 1km
Accessibility of main town paving: The town itself is flat and easily accessible and most of the pavements have dropped kerbs
Accessible toilets: Most of the hotels allow guests to use the toilets. There are adapted toilets on top of Mt Fløien
Cobblestone streets/areas/unsuitable terrain: The pedestrian street Gågaten, Nygårdshøyden (the university area) and Nordnes are not accessible
Public transport: Busses are generally not accessible
Shopping centres: Approximately 1km
Accessible places of interest: The Aquarium, Bergen Art Museum, funicular railway
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Available upon request
Standard taxis: Available upon request
Shuttle service: Shuttle berth dependant – generally not wheelchair accessible

Copenhagen

Tidal variance: Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Flat, even and wheelchair accessible
Distance to main town: Approximately 3km
Accessibility of main town paving: The town itself is mainly flat and easily accessible and most of the pavements have dropped kerbs
Accessible toilets: Located at Amalie Garden next to Royal Palace and Department Store Magasin Du Nord
Cobblestone streets/areas/unsuitable terrain: Few areas in the old part of town, Gråbrødre Torv (cobbled streets)
Public transport: Accessible
Shopping centres: Shops around Terminal area
Accessible places of interest: None advised but Copenhagen is fairly wheelchair accessible
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Available upon request – limited
Standard taxis: Available upon request – generally on quayside
Shuttle service: Shuttle bus to city centre

Eidfjord

Tidal variance: Possible tender
Accessibility around port: Flat, even and wheelchair accessible
Distance to main town: Approximately 50 metres
Accessibility of main town paving: The town itself is flat and easily accessible and most of the pavements have dropped kerbs
Accessible toilets: Located at Hotel Vøringsfossen and tourist office near the pier
Cobblestone streets/areas/unsuitable terrain: None
Public transport: Not accessible
Shopping centres: Approximately 50 metres
Accessible places of interest: Most public buildings, hotels and museums are accessible
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Available upon request – limited
Standard taxis: Available upon request – generally on quayside
Shuttle service: No shuttle required

Flåm

Tidal variance: Possible tender. Slight if ship is alongside. Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Mainly flat, even and wheelchair accessible
Distance to main town: Approximately 200 metres
Accessibility of main town paving: The village itself is flat and easily accessible
Accessible toilets: Located at station building, restaurants and hotels
Cobblestone streets/areas/unsuitable terrain: None
Public transport: Flåmsbana
Shopping centres: Approximately 200 metres
Accessible places of interest: Flåm Railway Documentation Centre
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Available upon request – very limited
Standard taxis: Available upon request

Geiranger

Tidal variance: Possible tender, if alongside slight. Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Mainly flat, even and wheelchair accessible
Distance to main town: Tender berth is in town
Accessibility of main town paving: The town itself is flat and easily accessible; however, most of the pavements do not have dropped kerbs
Accessible toilets: Located at Tourist Information (at the pier) and Hotel Geiranger
Cobblestone streets/areas/unsuitable terrain: None
Public transport: Some accessible
Shopping centres: Approximately 30 metres
Accessible places of interest: Geiranger Fjord centre. Geiranger is a small village of 220 inhabitants
Everything is very close and easy to reach
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Not available
Standard taxis: Available upon request – at the quayside
Shuttle service: No shuttle required

Helsinki

Tidal variance: Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Flat, even and accessible
Distance to main town: Approximately 3.5 km
Accessibility of main town paving: The town itself is flat and most of the pavements have dropped kerbs
Accessible toilets: Located all around the city, Senate Square, and Esplanade. Also at the shopping centre Kamppi, Forum, most restaurants & cafés Cobblestone streets/areas/unsuitable terrain: Main tourist attractions are suitable for wheelchairs, but there are cobblestones in several parts of the old centre
Public transport: Some accessible
Shopping centres: Approximately 3.5km
Accessible places of interest: Rock Church or Kiasma
Euro taxis (able to carry 1 wheelchair user): Available upon request – limited
Larger adapted vehicles: Available upon request – limited
Standard taxis: Available upon request – generally around quayside
Shuttle service: Charged service – generally wheelchair accessible

Honningsvåg

Tidal variance: Possible tender
Accessibility around port: Flat and even
Distance to main town: Approximately 50 metres
Accessibility of main town paving: The town itself is flat and accessible and most of the pavements have dropped kerbs
Accessible toilets: None
Cobblestone streets/areas/unsuitable terrain: None
Public transport: Some is accessible
Shopping centres: Approximately 50 metres
Accessible places of interest: North Cape Hall, North Cape Museum
Euro taxis (able to carry 1 wheelchair user): Available upon request – limited
Larger adapted vehicles: Not available
Standard taxis: Available upon request

Kristiansand

Tidal variance: Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Mainly flat, even and wheelchair accessible
Distance to main town: Approximately 500 – 800 metres
Accessibility of main town paving: The town itself is flat and easily accessible and most of the pavements have dropped kerbs
Accessible toilets: Located at upper market square
Cobblestone streets/areas/unsuitable terrain: Some cobblestones
Public transport: Some accessible transport
Shopping centres: Approximately 500 metres
Accessible places of interest: Please be advised that the Setesdalsbanen Vintage Railway is NOT suitable for wheelchairs
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Available upon request – limited
Standard taxis: Available upon request – generally on quayside
Shuttle service: There is a city train but it is not available for wheelchairs

Olden

Tidal variance: Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Mainly flat, even and wheelchair accessible
Distance to main town: Approximately 700 metres
Accessibility of main town paving: The village itself is flat with hilly areas (can be avoided) and most of the pavements have dropped kerbs
Accessible toilets: Located at the pier information centre
Cobblestone streets/areas/unsuitable terrain: None
Public transport: Not accessible
Shopping centres: Approximately 700 metres
Accessible places of interest: Town centre
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: May be available upon request – very limited
Standard taxis: Available upon request
Shuttle service: No shuttle required

Oslo

Tidal variance: Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Flat, even and wheelchair accessible
Distance to main town: Approximately 200 metres
Accessibility of main town paving: The town itself is mainly flat and easily accessible and most of the pavements have dropped kerbs
Accessible toilets: Located at the shopping centre at Aker Brygge
Cobblestone streets/areas/unsuitable terrain: The roads have cobbled stone but generally not the pavements. Åkershus Castle/Fortress is hilly and has cobbled stones
Public transport: Not accessible
Shopping centres: Approximately 400 metres
Accessible places of interest: Area around cruise port. The National Gallery, the Holmenkollen Ski Museum, the Kon-Tiki Museum, the Astrup Fearnley Museum, the Vikingship Museum
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Available upon request – limited
Standard taxis: Available upon request
Shuttle service: No shuttle required

Reykjavik

Tidal variance: Possible tender, if alongside moderate variance. Moderate tidal variance may restrict full-time wheelchair users in disembarkation. Please see the onboard staff to confirm the accessible gangway times
Accessibility around port: Mostly flat, even and wheelchair accessible
Distance to main town: Approximately 5km
Accessibility of main town paving: The town itself is fairly hilly and most of the pavements have dropped kerbs
Accessible toilets: Located in many official buildings, cafés, restaurants, museums, hotels and information centres
Cobblestone streets/areas/unsuitable terrain: Arbaer Folk Museum
Public transport: Not accessible
Shopping centres: Approximately 3km
Accessible places of interest: The Pearl
Euro taxis (able to carry 1 wheelchair user): Available upon request – very limited
Larger adapted vehicles: Not available
Standard taxis: Available upon request – generally on quayside
Shuttle service: Berth dependant – generally not wheelchair accessible

Stavanger

Tidal variance: Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Flat, even and wheelchair accessible
Distance to main town: Approximately 400 metres
Accessibility of main town paving: The town itself is flat and easily accessible and some of the pavements have dropped kerbs
Accessible toilets: Located at Sølvberget Kulturhus, in the shopping centres
Cobblestone streets/areas/unsuitable terrain: The area of Gamle (Old Stavanger) should be avoided as it is hilly and has cobblestones. Also part of the city centre; i.e., on the other side of the bay, is partly hilly and cobblestoned. Most suitable is the area from the pier and to the market and then around Breivannet lake. Following the pier area around the bay and then into Oestervaag by the Petroleum Museum should avoid too much incline. At Østervåg shopping street there are cobblestones but amended for wheelchair users
Public transport: Some public transport is accessible
Shopping centres: Approximately 600 metres
Accessible places of interest: Norwegian Petroleum Museum, Archaeological Museum
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Available upon request – limited
Standard taxis: Available upon request
Shuttle service: No shuttle required

St Petersburg

Tidal variance: Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Flat, even and wheelchair accessible
Distance to main town: Approximately 1.2km
Accessibility of main town paving: The town itself is fairly cobbled and generally inaccessible for wheelchairs, and most of the pavements do not have dropped kerbs
Accessible toilets: Located at Astoria Hotel, Hermitage, Russian Museum, Catherine Palace
Cobblestone streets/areas/unsuitable terrain: Generally inaccessible for wheelchair due to cobbled streets and high kerbs
Public transport: Not accessible
Shopping centres: Approximately 1.2km
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Not available
Standard taxis: Available upon request
Shuttle service: No shuttle required

Stockholm

Tidal variance: Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation.
Accessibility around port: Flat and even
Distance to main town: Approximately 3.5 – 4km
Accessibility of main town paving: The town itself is flat and most of the pavements have dropped kerbs
Accessible toilets: Located at all major sights, museums and department stores
Cobblestone streets/areas/unsuitable terrain: Cobblestone streets in the Old Town but relatively flat
Public transport: Some accessible
Shopping centres: Approximately 3.5 – 4 km
Accessible places of interest: The Vasa Museum, the Museum of National Antiquities and the Ice Bar
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Available upon request – very limited
Standard taxis: Available upon request – walk to the Viking Line Terminal, approximately 300 metres
Shuttle service: Shuttle available – not wheelchair accessible

Tallinn

Tidal variance: Slight
Accessibility around port: Flat, even accessible
Distance to main town: Approximately 1.8 km
Accessibility of main town paving: The town itself is flat and most of the pavements do not have dropped kerbs
Accessible toilets: Located in Port Terminal A, restaurant TROIKA in town hall square, in Kadriorg Palace, Tallinn Zoo, Open Air Museum in Rocca al Mare, and Hotel Reval Inn
Cobblestone streets/areas/unsuitable terrain: Tallinn Old Town
Public transport: Not accessible
Shopping centres: Approximately 700 metres
Accessible places of interest: Kadriorg Palace (ramp and lift), Rocca al Mare Open Air Museum (low entrance but gravel paths), KUMU (ramp), Tallinn Zoo (lift)
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Available upon request – limited
Standard taxis: Available upon request
Shuttle service: Shuttle service – not wheelchair accessible

Travemünde

Tidal variance: Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Flat, even and wheelchair accessible; however, this is a working port and there are occasional indentations left by trucks etc.
Distance to main town: Approximately 1 – 1.5 km
Accessibility of main town paving: The town itself is flat and accessible but most of the pavements do not have dropped kerbs
Accessible toilets: Located at Café ALUA, Vorderreihe 64a 23570 Lübeck-Travemünde
Cobblestone streets/areas/unsuitable terrain: Some of the pavements are very narrow/non-existent and difficult to negotiate. There is limited access to shops, cafés, restaurants, bars and museums in Travemünde
Public transport: Not accessible
Shopping centres: Approximately 1 – 1.5km
Accessible places of interest: The river and beach promenade area is suitable for wheelchairs; however, there are certain parts of the access streets to the promenade that are cobbled and need to be negotiated
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Not available
Standard taxis: Available upon request

Tromsø

Tidal variance: Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Flat, even and wheelchair accessible
Distance to main town: Approximately 3 km
Accessibility of main town paving: The town itself is quite hilly apart from the Grønngate and Gågate streets, which are fairly accessible. Most of the pavements do not have dropped kerbs
Accessible toilets: Located at Venteromskafeen (next to Tourist Information), Steen & Strøm Shopping Centre, Amfi Veita Shopping Centre and most cafés
Cobblestone streets/areas/unsuitable terrain: Grønngate and Gågate streets are the most accessible areas
Public transport: Not accessible
Shopping centres: Approximately 4km
Accessible places of interest: Polaria, Tromsø Museum and Northern Norwegian Art Museum
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Available upon request
Standard taxis: Available upon request
Shuttle service: Charged service – generally not wheelchair accessible

Trondheim

Tidal variance: Slight tidal variance is unlikely to restrict full-time wheelchair users in disembarkation
Accessibility around port: Flat, even and wheelchair accessible
Distance to main town: Approximately 1.5 km
Accessibility of main town paving: The town itself is flat and most of the pavements have dropped kerbs
Accessible toilets: Located on the square by the Nidaros Cathedral and in Fjordgatan
Cobblestone streets/areas/unsuitable terrain: No information yet
Public transport: Not accessible
Shopping centres: Approximately 300 metres
Accessible places of interest: The Archbishop’s Palace, the National Regalia
Euro taxis (able to carry 1 wheelchair user): Not available
Larger adapted vehicles: Available upon request – limited
Standard taxis: Available upon request
Shuttle service: Charged service to Tinghusgata Street – generally not wheelchair accessible

Zeebrugge

Tidal variance: High tidal variance will restrict full-time wheelchair users in disembarkation. Details of accessible gangways will be confirmed on board
Accessibility around port: Flat and even
Distance to main town (Blankenberge): 4 miles to Blankeberge (5-minute transfer time). Bruges is approximately 10 miles from Zeebrugge (20-minute transfer time)
Accessibility of main town paving: Mostly flat; however, most streets have cobblestones and the terrain from the train station to Bruges can be uneven.
Most pavements do not have dropped kerbs
Cobblestone streets/areas/unsuitable terrain: No information yet
Public transport: Trains run from Blankenberge to Ghent and Bruges
Shopping areas: Shopping streets in Blankenberge (mainly chocolatiers). More variety of shopping in Bruges
Accessible places of interest: Groeninge museum: Dijver 12, Bruges. Opening times – 9.30am to 5pm (closed Mondays). Entrance fee – approximately 8 Euros per person
Memling Museum: Mariastraat 38, Bruges. Opening times – 9.30am to 5pm (closed Mondays). Entrance fee – approximately 8 Euros per person.

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